1. What products do you offer?

We offer a wide range of products, including groceries, household essentials, and specialized services like business consultancy. You can shop both online through our eCommerce platform and in-store at our physical location.

2. How do I place an order online?

To place an order online, simply browse our product catalog on our website, add items to your cart, and proceed to checkout. You can complete your purchase by providing your shipping details and choosing a payment method.

3. What payment methods do you accept?

We accept the following payment methods:

Cash on Delivery (for local orders)

Credit/Debit Cards (Visa, Mastercard)

Mobile Payment (bKash, Nagad)

4. Do you offer delivery services?

Yes, we offer delivery services within Bangladesh. Delivery times may vary depending on your location, but typically orders are delivered within 3-5 business days.

5. What is the cost of delivery?

Delivery fees vary based on the size of your order and location. The total delivery cost will be displayed at checkout before confirming your order.

6. How do I track my order?

Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number. You can use this tracking number to monitor the delivery status of your package.

7. Can I return or exchange a product?

Yes, you can return or exchange a product within 7 days of receiving it, provided it is unused and in its original packaging. For more information, please refer to our Return & Refund Policy.

8. What if I receive a damaged or defective product?

If you receive a damaged or defective product, please contact our customer service team immediately. We will arrange for a replacement or a refund as per our Return & Refund Policy.

9. How do I cancel my order?

You can cancel your order before it is shipped by contacting our customer service team. Once the order has been dispatched, cancellation is no longer possible, but you can return the product after receiving it.

10. Can I place bulk orders for businesses?

Yes, we welcome bulk orders for businesses. Please contact us directly for special rates and arrangements for large purchases or regular supply contracts.

11. Do you provide consultancy services?

Yes, we offer income tax consultancy & tax filing, TIN & BIN registration, trade license, IRC, ERC, accountancy, it service, business consultancy services etc. to help companies with marketing, trading, and operational strategies. Please visit our Services page or contact us for more details.

12. How can I contact customer service?

You can reach our customer service team via:

Phone: 01791-402303
Phone: 01712-594393

Email: contact@greenlandmarketingcompany.com
support@greenlandmarketingcompany.com